After purchase, you’ll receive an onboarding link or survey from depending on what service you purchase.

Once you submit onboarding + grant Meta access, we’ll confirm your start date and begin setup and schedule video calls to ensure success.

Clients subscribing to monthly meta ads management will receive access to a members-only area.

Sound Harbor helps small businesses grow with two simple channels:

1. Meta Ads Management (Facebook + Instagram) for consistent leads/sales

2. Community Postcards mailed to households featuring local business sponsors

Each plan includes ongoing ad management, optimization, and reporting. Your exact limits depend on your tier (Starter/Growth/Scale), but all tiers include:

• Campaign setup or optimization

• Audience targeting + retargeting strategy (as applicable)

• Budget pacing + performance improvements

• Monthly summary + next-step recommendations

No marketing partner can honestly guarantee outcomes. Results depend on your offer, budget, market, landing page, and follow-up speed. What we do guarantee is a clear plan, consistent management, and fast optimization based on performance data.

We start once two things are complete:

1. You submit onboarding

2. You grant Meta access
   Most clients are up and running within 3–5 business days after access is granted (often faster if assets are ready).

No. You’ll grant access through Meta Business Settings. You keep ownership, and you can remove access at any time.

No. Ad spend is paid directly to Meta using your payment method. Your plan covers management, not the ad budget.

It depends on your goal and market, but most small businesses see meaningful testing data starting around:

• $10–$35/day (Starter)

• $25–$75/day (Growth)

• $50–$150/day (Scale)

We’ll recommend a budget based on your goals and cost-per-lead expectations.

No problem. We’ll assess your tracking situation and recommend the fastest fix. If you need a full pixel/CAPI setup, we may suggest it as a one-time add-on depending on your website platform.

We’ll guide creative strategy in every tier. Some plans include a limited amount of new creative each month, and additional creative is available as an add-on. If you already have photos/videos, we can usually start quickly.

Email is the default. Higher tiers may include priority support. You’ll also receive regular updates and a monthly summary.

Yes — monthly plans can be cancelled with at least 7 days notice before the next billing date (so we don’t start a new month of work). If you cancel mid-month, we don’t prorate, but you keep all work completed through your billing period.

It’s a high-quality postcard mailed to targeted neighborhoods featuring up to 16 sponsor spots, each with a short offer + QR code.

Who is this for?

Great for:

• local services (home, wellness, beauty, fitness)

• restaurants/coffee

• events + experiences

• retail boutiques

• real estate / mortgage / insurance

• contractors + specialty trades

If your ideal customer is local and you benefit from repeat business or appointments, postcards can work well.

Because design + print inventory are scheduled, sponsor spots are non-refundable once your proof is approved. If you need changes before approval, we’ll work with you.